Question 1

Is Mahajaan only for kirana stores?

Accepted Answer

No. Mahajaan is built for Indian retail broadly — kirana, electronics, pharmacy, textile, hardware, wholesale, and more. If you bill customers and manage stock, it fits.

Question 2

Do I need a GST number to use Mahajaan?

Accepted Answer

You can start without GST and add your GSTIN when you're ready. The app supports both GST and non-GST billing workflows.

Question 3

Can I use Mahajaan on my shop counter?

Accepted Answer

Yes. POS billing is designed for desktop and tablet use at the counter, with keyboard and touch-friendly flows.

Question 4

Will my data be safe?

Accepted Answer

Your business data is stored securely on cloud infrastructure with access controls per user role. Read our Privacy Policy for full details.

Question 5

Can my CA use the reports?

Accepted Answer

Yes. Profit & loss, balance sheet, and transaction exports are structured for review by your accountant or CA.

Question 6

How do I delete my account?

Accepted Answer

Email hello@mahajaan.com from your registered address with a deletion request, or follow the steps on our Data Deletion Instructions page.

Questions shop owners ask before switching